Privacy Policy

GROOVE USA INC. collect information about the use of the service to provide a secure and personalized experience. This is includes but is not limited to the customer’s name, email address, purchasing records, and shopping patterns. We may collect information when you: place an order via our shopping site; send email messages or other information to us; subscribe to our email newsletters. Like many other Web sites, GROOVE use a standard technology called ‘’cookies.’’ Cookies are small pieces of information that are stored on your hard drive and not on our site. They can help make your Internet experience quicker and more convenient. Cookies let you keep shopping cart information independent from our servers. They help us understand how customers use our service, which allows us to improve and tailor the service.

We do not sell, rent, or loan your information to third parties without your permission. So, for example, we do not sell your email address or other information to mass marketers. GROOVE will be allow to contact you with special offers and information related to products you have bought or shopped or on our Online shop.

In compliance with the Children’s Online Privacy Protection Act, We do not knowingly provide out service to persons under the age of 18.

Safety & Security

Security Standards
Our secure service software (SSL) is the industry standard and is among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that the information cannot be read as it travels over the internet. We do not accept credit card number delivery by email. You should never send credit card information by email, as it is not secure.

Payment Options 
Out online shopping site makes it easy to find and purchase the special products you need. When you order and pay onlie, our intelligent system starts working to ensure rapid delivery. We accepts payment by Visa, MasterCard, American Express, Discover, and Paypal. COD orders, telephone, postal mail, Fax, and email order are not accepted.

Sales Tax
Tax may be applied to your order if it ships from the same states or province as your shipping address. We don’t know the exact amount of tax until your order ships. For this reason, the order total in your confirmation email may not reflect the exact amount of this tax. Sales tax may be applied to shipping and handling charges.

Shipping Charges
Our objective is to expedite your order as quickly as possible, based upon products availability, receipt of payment, and credit authorization. As such delivery dates are our best estimates at the time of your order. Calucations of estimated delivery dates begin on the first business day after such order is places, with business days being Monday through Friday, not including holidays