Contact Us

*Please written by english

Thank you for contacting us!

We aim to respond to all inquiries within 5-10 business days.
Recently, we have received reports from customers who have not received a response.
Please be assured that we always send a reply. If you haven't received one, please check the following.
-Check your spam folder: Our replies might have been accidentally marked as spam.
-Check the sender:Replies from us will always come from shop(@)jpgroove.com
-Understand our response policy: We may not be able to respond to requests for remake, etc.

Additionally, please verify the following
-Double-check your email address: Ensure that the email address you entered in the contact form is correct.
-Use your regular email: If you used a temporary email address, you may not receive our reply. Please use your usual email address and confirm its accuracy before submitting your inquiry.
Thank you for your understanding and cooperation.

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