【Notice and Apology Regarding Shipping Delays】
Thank you very much for your continued support of Groove products.
P-059 Pullip / Alice du Jardin
We would like to inform you about the release schedule for the above new product. The product is scheduled to arrive in Japan next week. Upon arrival, it will be promptly shipped to our USA warehouse. After the product reaches the warehouse and is prepared, we plan to ship it to customers as soon as possible.
We sincerely apologize for the considerable inconvenience and concern caused to our customers who have been eagerly awaiting this product.
We kindly ask for your understanding and patience during this time.
Once again, we deeply apologize for the delay in release, and we sincerely appreciate your continued support.
Our entire team is committed to delivering products that meet your expectations.
May 30th 2025
GROOVE
▪️▪️Latest Update on Elisabeth▪️▪️2025/06/24
We're pleased to inform you that your Pullip Elisabeth has safely arrived at our warehouse.
We're currently processing orders in the sequence they were received and will be shipping them out to our customers as quickly as possible. We appreciate your patience as you await its arrival.
We sincerely apologize for the significant delay in delivering your order, which was much longer than originally anticipated. We understand this has caused considerable inconvenience, and we are truly grateful for your understanding and continued patience.
If your order includes other pre-order items, please note that shipment may be delayed until all items are ready. We appreciate your understanding and cooperation.
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