Notification Regarding Pre-orders for the Romantic Alice Monochrome Special
Notification Regarding Pre-orders for the Romantic Alice Monochrome Special
We sincerely appreciate your continued support of our products.
We would like to express our heartfelt apologies for the confusion caused by the re-release of one of our past products. In particular, with the re-release of a highly limited item originally available in only 50 pieces, we believed that the differences in specifications would make it acceptable to all of our fans. However, we regretfully failed to adequately consider the perspective of customers who had already purchased the original item.
After careful deliberation, we have decided that it would not be fair to proceed with the reproduction of this item. As a result, we deeply apologize to all Pullip fans, including those who previously purchased the item, those who were considering purchasing it in the future, and those who continue to support our products, for any inconvenience or discomfort caused by this situation.
Moving forward, we are committed to preventing such confusion in the future by exercising greater care in product development and sales. Our entire team will dedicate itself to creating products that bring joy to all Pullip fans. We humbly ask for your continued support and understanding.
We kindly ask for your continued understanding and cooperation.
Sincerely,
GROOVE USA INC