【Notice and Apology Regarding Shipping Delays】
Thank you very much for your continued support of Groove products.
We would like to inform you that the shipping schedule for the following new items, which had previously been delayed due to production reasons, has now been confirmed.
We sincerely apologize for the repeated changes and for any concern or inconvenience caused to customers who have been looking forward to these products.
We are currently in the final preparation stage and are making every effort to deliver the products as soon and as reliably as possible.
We kindly ask for your continued patience and understanding.
Affected Products and Updated Delivery Schedule
P-007 Pullip / Elisabeth
→ Scheduled for delivery in middle June 2025
P-059 Pullip / Alice du Jardin
→ Scheduled for delivery in late June 2025
▪️▪️Latest Update on Elisabeth▪️▪️2025/06/24
We're pleased to inform you that your Pullip Elisabeth has safely arrived at our warehouse.
We're currently processing orders in the sequence they were received and will be shipping them out to our customers as quickly as possible. We appreciate your patience as you await its arrival.
We sincerely apologize for the significant delay in delivering your order, which was much longer than originally anticipated. We understand this has caused considerable inconvenience, and we are truly grateful for your understanding and continued patience.
If your order includes other pre-order items, please note that shipment may be delayed until all items are ready. We appreciate your understanding and cooperation.
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May 15th 2025
GROOVE