Notice Regarding Product Restocking

Thank you for your continued support of our products.

We have received inquiries regarding why sold-out items occasionally become available again in small quantities. We would like to take this opportunity to explain how our restocking process works.

How Restocking Works (Overview)

We distribute our products to multiple retail partners throughout Japan. Based on each store's sales performance, returned merchandise may arrive at unpredictable times.

Since the quantity and timing of these returns cannot be forecasted, sold-out products may occasionally be restocked in limited quantities.

Why We Cannot Guarantee Restocking

Because both the timing and quantity of returned items are uncertain, we are unable to promise when or if a specific product will be restocked. While we appreciate restock requests from our customers, we regret that we cannot provide any guarantees. We kindly ask for your understanding in this matter.

Quality Assurance

All products we resell are brand new, and every returned item undergoes rigorous quality inspection at our facility.

We thoroughly examine packaging condition, product appearance, and functionality to ensure that only items meeting our quality standards are made available for purchase. You can shop with complete confidence.

Why We Do Not Offer Pre-Orders

International shipping lead times, including customs processing, remain highly unpredictable at present. Because we cannot accurately commit to delivery dates, there is a risk of keeping customers waiting for extended periods. For this reason, we have decided not to offer pre-order sales at this time.

Regarding Third-Party Marketplace Listings

Please note that third-party sellers unaffiliated with our company may list our past products on marketplaces such as Amazon and eBay. These items are not under our control or management.

We are unable to accommodate requests to purchase such third-party listings and resell them through our official site. We only offer products through our official channels where we can guarantee quality, storage conditions, authenticity, and provenance. We appreciate your understanding in this matter.

Future Improvements

We are exploring system enhancements to help notify customers more quickly when popular items are restocked. In the meantime, we appreciate your patience and encourage you to check our product pages regularly for updates.

We hope this explanation clarifies why sold-out products may occasionally become available again. We appreciate your understanding and cooperation.

Thank you for your continued patronage of our products.