Important Notice: UPS Tracking Information Delays

Thank you very much for your continued support of our products.

Currently, we have confirmed several cases where tracking information updates for UPS domestic shipments within the U.S. are significantly delayed.

Due to the high volume of packages following the year-end season, some delays in tracking updates have been reported across the shipping network.

Please be assured that your package is still in transit, even if the online tracking status does not reflect immediate movement.

We are actively monitoring the situation and communicating with UPS to ensure that your order is delivered safely.

If your tracking status remains at “Label Created” for more than 14 days after the shipment notification, or if your package has not arrived well past the estimated delivery date, please contact us via our Contact Us page.

We apologize for any concern this may cause and appreciate your patience.