Important Notice: Upcoming Shipping Schedule
Thank you very much for shopping with us.
Due to surgery and medical leave for our US warehouse staff, we will temporarily suspend shipping operations during the period listed below.
* Please note that you can still place orders as usual while shipping is on hold.
■ Shipping Hold Period
Monday, September 28, 2026 – Thursday, October 15, 2026 (PST)
- Orders & Payments: Accepted as usual during this period.
- Shipping Resumption: Will resume sequentially starting Friday, October 16, 2026.
■ Shipping Schedule Details
-
Orders placed BY Sunday, Sep 27:
Processed and shipped as normal before the suspension period. -
Orders placed BETWEEN Sep 28 and Oct 15:
Accepted as usual, and shipping will begin sequentially on Friday, Oct 16.
■ Customer Support During Suspension
- Contact Form & Email: Accepted 24/7.
- Responses: Our Japan support team will respond sequentially. However, inquiries requiring US warehouse verification may only be answered after Oct 16.
■ Support & Shipping After Resumption
Starting Friday, October 16, all orders and inquiries will be processed in the order received. There may be slight delays in shipping and replies immediately after reopening.
We sincerely apologize for any delay and truly appreciate your kind understanding and cooperation.