Sample sale & Factory sale

Summary of Customer Questions about the Sample Sale

▪️Why there is no box
Firstly, regarding the absence of a box for this product, please note that it is due to its nature as a display sample. The original packaging was discarded in the past, and we have since provided the item without a box.

▪️About the accessories
If any accessory from the original set is missing, we ensure this is clearly noted in the product description. However, there may be rare cases where packaging staff were not fully aware of the original product details. To minimize such instances, we have added supplemental descriptions to clarify potential omissions. As these processes are handled manually, occasional errors may occur. We sincerely apologize for any inconvenience and appreciate your understanding.

▪️Regarding the odor
Concerning potential odors, we’d like to provide additional details. Due to Japan’s climate, particularly the increasingly humid summers, sample dolls are stored in dedicated boxes to maintain their condition. For international shipping, we repack them in sealed bags to reduce costs. In some rare cases, odors may develop due to the sealing process. To address this, we include a note in the product description to inform customers of this possibility in advance.

Here are the sample dolls from Pnag-ju and J-doll